Do I lose data when I replace my screen?
Screen repairs don't touch your storage — your data stays safe. If there's water damage or severe board faults, back up first.
How do I know if I need a new battery?
Fast drain, random shutdowns, swelling, or iPhone Battery Health < 80% are classic signs.
I dropped my phone in water — what should I do?
Power off immediately, don't charge, and bring it in ASAP.
My phone isn't charging — is it the port or the battery?
We test with a known-good cable, inspect the port and run diagnostics.
Will you access my photos or data?
No — we respect your privacy and only test repair functions.
What parts do you use?
We use premium quality parts with warranty.
Do I need an appointment?
Walk-ins welcome, booking ensures priority.
Is there a diagnostic fee?
Basic checks are usually free.
How long do repairs take?
Most repairs are same day.
What warranty do I get?
Most repairs include parts & labour warranty.
Will True Tone / Face ID / Touch ID be affected?
We take every precaution to preserve these features. Some functions are hardware-paired to the original part — we'll advise you before proceeding.
Do I need to back up my phone first?
We recommend backing up before any repair, especially for water damage or motherboard-level work, just to be safe.
After-repair care tips
Use a good case and screen protector, avoid extreme temperatures, and don't expose your device to moisture unnecessarily after a repair.
Why can a quote change after inspection?
Sometimes hidden damage is only discovered once the device is opened. We'll always inform you of any changes before proceeding.